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Product Highlights
- Cooling Capacity (Kw): 3.7
- Heating Capacity (Kw): 3.9
- Energy Rating (Cooling): 7.5
- Energy Rating (Heating): 4
Hisense 3.7kW Air Q Series Reverse Cycle Split System, White HAWU12KR

This powerful 3.7 kW reverse cycle split air conditioner delivers year-round comfort with both heating and cooling functionality. Built with advanced inverter technology and eco-friendly R32 refrigerant, it ensures energy efficiency and reduced environmental impact. Enjoy cleaner, healthier air thanks to the integrated Hi-Nano Plasma ion purification, while smart features like Wi-Fi connectivity, voice control via Google Home or Alexa, and intuitive app access give you effortless control—whether you're home or on the go.
Key Features:
Hi-Nano Pro
Now upgraded with Hisense’s self-developed Hydro Ion Module, it delivers even better sterilisation, dust removal, and moisture absorption than HI-NANO—giving you cleaner, fresher air every day.
Self-Clean Plus Technology
Hisense's patented Self-Clean+ Technology uses an upgraded algorithm to extend the frost cycle, producing more water during defrosting. This helps wash away more dust and bacteria from the evaporator-keeping your air cleaner and your unit fresher for longer.
Top Ranked Energy Efficiency
Engineered for market-leading performance, Air Q delivers powerful cooling and heating while consuming less energy. With its top-ranked efficiency, you’ll enjoy year-round comfort while lowering running costs and reducing environmental impact.
Follow/Avoid Mode
“Wind Follow Me” keeps you cool by directing airflow right where you are, while “Avoid Me” gently redirects the breeze, so you stay comfortable without cold air blowing directly on you.
App & Voice Control
With built-in voice control, you can adjust the temperature, switch modes, or turn your air conditioner on and off—simply by speaking. Plus, with ConnectLife app, you can take full control from your smartphone anytime, anywhere. Whether you prefer hands-free commands or the convenience of remote access, it’s a smarter way to stay comfortable with ease.
Specifications
Global
- EAN: 9337640033763
- Model Number: HAWU12KR
General
- Colour: White
- Cooling Capacity (Kw): 3.7
- Heating Capacity (Kw): 3.9
Features
- Auto Fan: Yes
- Automatic Louvre: Yes
- Auto Restart: Yes
- Auto Up/Down Swing Louvre: Yes
- Handle: No
- Human Activity Sensor: Yes
- Oscillating Louver: No
- Remote Control: Yes
- Sleep Mode: Yes
- Turbo Fan: No
Performance
- Air Flow : 172.2(M³/H)
Safety Features
- Auto Shutoff: Yes
Energy Specification/Power
- Energy Rating (Cooling): 7.5
- Energy Rating (Heating): 4
- Noise Level (dBa): 60
Dimensions
- Depth: 204mm
- Height: 291mm
- Indoor Dimensions - H x W x D (mm): 291 x 854 x 204
- Outdoor Dimensions - H x W x D (mm): 585 x 810 x 280
- Width: 854mm
Weight
- Indoor Weight - (Kg): 9.5
- Outdoor Weight - (Kg): 31.5
- Weight (Kg): 40.5
In The Box & Warranty
- Included: Remote Control
- Warranty (Years): 7
Manuals
Why Buy?
Comfort All Year Round, Without the Running Costs
If you want a reliable reverse cycle air conditioner that keeps your home comfortable in every season without sending your power bills through the roof, this Hisense Air Q Series unit is a smart, practical choice.
With 3.7kW of cooling and 3.9kW of heating, it's well suited to small and medium-sized rooms — think bedrooms, home offices, or open-plan living areas up to around 20–35 square metres. The standout here is the energy efficiency. A 7.5-star cooling rating is genuinely impressive for a unit at this price point, meaning you can run it through a hot Australian summer without wincing every time you open the electricity bill. The heating rating is solid too, so you're covered when the cooler months roll around.
Hisense has built a reputation for delivering dependable performance at an accessible price, and this model fits neatly into that tradition. It's a no-fuss addition to your home — straightforward to operate, efficient to run, and designed to blend into your space without fuss.
Buy This If…
- You want year-round comfort from a single, easy-to-use unit
- You're looking to keep electricity costs down without sacrificing comfort
- You need reliable heating and cooling for a bedroom or mid-sized living area
- You want a trusted brand at a sensible price point
- Energy efficiency is a priority in your home



