Need a Hand?

Frequently Asked Question.

Everyone needs a helping hand sometimes so when the time comes Bing Lee is here to help!

Here are some popular links to help you get what you need.

Online Orders

How do I track my Online Order?

Most orders have a tracking link email to you, visit our tracking page and enter the tracking number provided.

- Continue to Order Tracking

Will you price match?

We will price match if the price you have seen and the competitor is in-line with our price matching policy.

- Learn More about Price Matching

What Payment Options do I have?

The most popular payment options are available in-store and online.

Credit Cards

Online we accept most major credit cards - VISA, MASTERCARD and AMERICAN EXPRESS.


HSBC Finance can be applied for online, if you are an existing HSBC customer, you can pay online.


Is available in-store however, not online.

Learn more

What Delivery Options do I have?

For selected products and Sydney Metro and Regional Areas, we offer Next Day Delivery and Installation Services. To check if the product you are interested in and your postcode qualifies for these services, simply enter your postcode on the product page or checkout.

How do I find my invoice?

If you have lost your invoice, you can create an account using the email address given to use at the time and it will be available via the My Account area.

- Continue and Create an Account