I am 75 and in the last 60 years, I would have to say have used around 7 upright Hoovers, the last 3 being Dyson. Gave up the upright hoovers that they used to sell when I could afford the Dyson as found the ones that had been used for many years just did not seem to last long. So I have been using the DC65 upright Dyson and as of 3/4 weeks ago, it gave up the ghost with half of the ball falling off then some bits and pieces. I got myself into a panic as I had not finished and my family from the States and 3 grand kids were arriving within the next 4 days and I just needed my hoover. I greatly miss the Bing Lee store here at Bondi Junction, so without much thought phoned Harvey Norman whom I do not have much faith in as all of our goods so far have been bought from Bing Lee, could not get them at the Junction shop, so phoned Moore Park where I spoke to a most helpful lad by the name of George. Told him what I was after to which he said that they had one, the price was $800 with $20 delivery - thought at the time it seemed a bit pricey, however, as this was a Tuesday, he said he could have it delivered early morning Friday. So the deal was done. When it arrived on the Friday I had many things going on and to my dismay upon opening it on the Sunday found it to be the wrong Dyson as I had ordered a DC65. I was amazed at first at how many attachments that went with it however, I have to say to the manufacturer's this Dyson big ball Cinematic is not very useful for elderly people to use - I have a bad back and have only used it 3 times since getting it, as it is way too heavy for me, to be honest, if it weren't for the price, I would throw it away. I also bought a stick Dyson $599 which I think I was had - so all in all - NO, I do not like the Dyson big ball Cinematic and much prefer my favorite the DC65. I am going to phone Harvey Norman and see if I can do a swap - here is hoping although only used 3 times, I doubt whether they will change for me. I did phone the lad up and told him that he had sent the wrong one to which he nicely told me to try and perceive, however, afraid it is way too heavy for me particularly with my bad back. So for my review, NO think the manufacturer's have not thought re elderly people using it. I will be phoning Bing Lee for a new washing machine - I have always bought my electrically good from them and was in too much of a hurry and frantic when it came to the Dyson. You live and learn.